Technical Order Specialist

Rittal
Published
October 15, 2018
Location
Urbana, OHIO
Category
Job Type
File

Description

Looking for candidates with experience in creating orders and customer service, APPLY NOW!

Benefits:

  • Medical, Dental, & Vision Benefits available 1st of the month
  • 2 weeks of vacation available in the 1st year of employment
  • 401(k) Retirement, company match 50% of the employee's first 6% contribution
  • 10 Paid Holidays
  • Paid Day off for Employee's Birthday

Primary Activities/Duties:

  • Apply technical product, Bill of Material, and Manufacturing Process knowledge in order to communicate customer order requirements to all departments through SAP
  • Enter orders for custom product for strategic accounts timely and with a high degree of accuracy
  • Review configuration for long lead time finished goods material and place order to generate demand accordingly
  • Verify order texts and drawings respective to quote and sales order and apply lead time
  • Determine if product will be made in the factory or in the modification center
  • Communicate with internal departments and provide clarification when necessary
  • Coordinate order change and cancellation requests
  • Solve challenges with sales orders due to material and technical constraints
  • Assist in the development and implementation of tools and processes used by the team and supporting functions
  • Use discretion and judgment when satisfying order requirements outside the standard process
  • Participate in training as necessary.
  • Other duties and responsibilities as assigned or required

Desired Characteristics:

  • Knows and follows office etiquette
  • Seeks to improve processes and procedures
  • Communicates professionally internally and externally
  • Able to meet deadlines with the highest degree of accuracy
  • Detail-oriented and capable of prioritizing multiple tasks
  • Able to work well in a group environment as well as independently
  • Willing to stay late or come in early when needed; work overtime as required
  • Recognizes important situations and reacts accordingly
  • Ability to read bill of material and blueprints
  • Able to use creative thinking capabilities
Apply
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